Remote Support

We don’t even need to call to fix some problems.

For most minor PC problems, and even some major software ones, we can repair the PC without the need to call to your office or home, and without a lot of the expense. We can also solve a vast range of issues that occur day to day with computers, such as odd pop up boxes, license renewals for antivirus etc, program error messages and so on and so forth. As long as you have a working internet connection, we can access the PC. We can then take control of your PC keyboard and mouse, and deal with any problems. We can do this whilst talking through it on the phone, or through a chat box that will appear on your screen for the duration of the session.

Please contact us for more details or to sign up to the service. [email protected]

If you are already signed up and require support, please first call us for a current PIN code and access below –

 

Enter your 6-digit code:

Alternatively, you can download and install the dedicated calling card application from the link below if you are already subscribed to the service. This make connecting to us much simpler. This installation will then give you a desktop shortcut to the app, for connecting to us.

http://adscomputers.co.uk/wp-content/uploads/LogMeIn Rescue Calling Card.msi

Latest News and Updates

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5 days ago

ADS Computers

Support and cover w/c 18th October.

We will be VERY short staffed next week. If it wasn't bad enough with me being laid up for a good few months yet, poor old Rob has now gone down with COVID, which leaves the workshop on very restricted hours.
Don't worry if you visited us last week. We have worked out when and where he picked it up, and have notified the one customer that may have had contact.

This means we will only be able to offer a skeleton support service for the next 10 days or so.
Any visits already planned in will still be honoured, but they will now covered by Simon, so no one will be let down with new systems or set ups planned in.

I will be able to answer the phone, and offer basic Remote Suppport, as I'm now set up up with horizontal desk arrangement. Rachel is in the office to take in emergencies and so customers can collect systems already in with us for repair. We also have Curtis back with us temporarily, on stand by for any urgent/critical repairs.

Therefore the workshop will only be open 10.30am to 2.30pm Monday to Friday, and by appointment only.
Phone support is available 10.00am to 4.30pm Monday to Friday.

Windows 11.
With all this upheaval here, I haven't had time to post regarding Windows 11.
I will be posting just as soon as Microsoft give further clarification over one of the qualifying hardware requirements.
The advice for now is not to upgrade yet. Wait until we have a bit more detail.
Thank you.
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3 weeks ago

ADS Computers

This Friday - October 1st.

We will be closing early this Friday, at 12.30pm. We will then be closed for the weekend until Monday morning at 10.00am.
This is so we can catch up with days off etc while we are short staffed.
This will be repeated for the next few weeks.
We will answer any emails or voice mails on Monday morning too.
Thank you for your understanding.
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