Remote Support

We don’t even need to call to fix some problems.

For most minor PC problems, and even some major software ones, we can repair the PC without the need to call to your office or home, and without a lot of the expense. We can also solve a vast range of issues that occur day to day with computers, such as odd pop up boxes, license renewals for antivirus etc, program error messages and so on and so forth. As long as you have a working internet connection, we can access the PC. We can then take control of your PC keyboard and mouse, and deal with any problems. We can do this whilst talking through it on the phone, or through a chat box that will appear on your screen for the duration of the session.

Please contact us for more details or to sign up to the service. [email protected]

If you are already signed up and require support, please first call us for a current PIN code and access below –

 

Enter your 6-digit code:

Alternatively, you can download and install the dedicated calling card application from the link below if you are already subscribed to the service. This make connecting to us much simpler. This installation will then give you a desktop shortcut to the app, for connecting to us.

http://adscomputers.co.uk/wp-content/uploads/LogMeIn Rescue Calling Card.msi

Latest News and Updates

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3 weeks ago

ADS Computers

Reduced service next week.

Next week, w/c 12/07/2021 we will only be offering a reduced service due to staff holidays.
There will only be limited capacity for call outs, and we may be slower than usual responding to phone calls and voice messages.
Remote Support is still available though, through advanced booking by email, as has been the case since lockdown.

The workshop will still be manned for certain hours of each day, so we can still assist with urgent system failures etc, but this will need arranging in advance of any visit to us.

If you just need a routine service visit, or a call out for setting up devices etc, please could you call us when we are back to normal w/c 12/07/2021.

As we expect the phones to be busy, and response to be slower than usual due to staff numbers, please make any non-urgent requests by email, and we will aim to reply by the end of that trading day.

Basically, please email in any request, and we will be able to arrange any help more quickly that way.

Thank you.
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