Remote Support

We don’t even need to call to fix some problems.

For most minor PC problems, and even some major software ones, we can repair the PC without the need to call to your office or home, and without a lot of the expense. We can also solve a vast range of issues that occur day to day with computers, such as odd pop up boxes, license renewals for antivirus etc, program error messages and so on and so forth. As long as you have a working internet connection, we can access the PC. We can then take control of your PC keyboard and mouse, and deal with any problems. We can do this whilst talking through it on the phone, or through a chat box that will appear on your screen for the duration of the session.

Please contact us for more details or to sign up to the service. [email protected]

If you are already signed up and require support, please first call us for a current PIN code and access below –

 

Enter your 6-digit code:

Alternatively, you can download and install the dedicated calling card application from the link below if you are already subscribed to the service. This make connecting to us much simpler. This installation will then give you a desktop shortcut to the app, for connecting to us.

http://adscomputers.co.uk/wp-content/uploads/LogMeIn Rescue Calling Card.msi

Latest News and Updates

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2 weeks ago

ADS Computers

SCAM WARNING⚠️: We've received over 1,000 reports in 24 hours about these fake PayPal emails.

They lead to genuine-looking sites that steal your personal information. If you receive one, you can report it by forwarding the email to: [email protected]
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2 weeks ago

ADS Computers

Thursday July 23rd

Slow or non existent broadband.

There is a major outage affecting all internet services on all ISPs across the UK.
Please do not ring in, as there is nothing anyone here can do to help you. All we can do is wait. I will post more later.
We do not know the cause yet, but three little letters - DNS - will be part of it. DNS is the child in the class that is always at the centre of any trouble!
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3 weeks ago

ADS Computers

Since the start of lockdown the vast majority of our customers have been very understanding of the difficulties of running a small business under the COVID19 regulations. Keeping customers and staff safe and trying to run the business has been a challenge, so a big thank you for bearing with while we haven’t been as efficient as usual.

Unfortunately we have had complaints.
As we can’t have more than one of us in the workshop at a time, staff had to be furloughed, workshop methods revised etc, so juggling phones along all the other work has meant some customers have had to wait longer than they would have liked. I take all complaints very seriously, as well as personally. I was thinking about how to address this until today.

If you don’t know already, my wonderful wife, Vanessa, owns and runs a Tea Room. I make no apologies for sharing her take on dealing with running a small business in the current climate, as she nails it in this video here.
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