Remote Support

We don’t even need to call to fix some problems.

For most minor PC problems, and even some major software ones, we can repair the PC without the need to call to your office or home, and without a lot of the expense. We can also solve a vast range of issues that occur day to day with computers, such as odd pop up boxes, license renewals for antivirus etc, program error messages and so on and so forth. As long as you have a working internet connection, we can access the PC. We can then take control of your PC keyboard and mouse, and deal with any problems. We can do this whilst talking through it on the phone, or through a chat box that will appear on your screen for the duration of the session.

Please contact us for more details or to sign up to the service. [email protected]

If you are already signed up and require support, please first call us for a current PIN code and access below –


Enter your 6-digit code:

Alternatively, you can download and install the dedicated calling card application from the link below if you are already subscribed to the service. This make connecting to us much simpler. This installation will then give you a desktop shortcut to the app, for connecting to us. Rescue Calling Card.msi

Latest News and Updates

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3 days ago

ADS Computers

⚠️ SCAM EMAIL: Watch out for these FAKE Royal Mail emails about a missed delivery.

✅If you receive an email you think is suspicious, forward it to: [email protected]

Your reports enable us to remove scams and malicious websites.

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1 month ago

ADS Computers

Microsoft Service Agreement email. w/c 18/07/2022

We have been getting a lot of queries about this email that customers have been receiving over the last few days.
Most start with "can you sort this out for me please....".

The email is a genuine one. It's from Microsoft, and it's regarding their latest updates to their Service Agreement. By using Windows itself, and by having a Microsoft email address you have, at some point, agreed to their terms and conditions to use Microsoft Windows and any Microsoft email address. This is an update that basically just clarifies the existing T's & C's in a more easy to understand format.
This therefore is a personal decision that we cannot make on your behalf.

If you have no objections to the T's & C's then just save it or delete it, as there is no action to take for no objections.
If you disagree with it, and you make the necessary changes to your account to that effect, you WILL NOT then be able to use your Microsoft account or Windows itself, rendering your system pretty useless. We have already had one customer do this, thinking he was "getting one over" on Microsoft. Until he restarted his PC to find he had effectively locked himself out of his own PC!

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2 months ago

ADS Computers

Support Your Local Coffee Shop!

Not I.T. related this time, more just T(ea) related.........

As many of you know, my wife used to own and run a local tea room. This was until her health issues meant we had to sell it during lockdown. Many of you were regulars there, both for the tea, coffee and cake as well as for the gift shop, and would go there while we looked after your computer.

Some friends of Vanessa's have recently taken over ownership of Neighbourhood Coffee Shop down the road in Sandiacre.
If you are in need of somewhere to wait while we look at your computer or phone etc, then why not pop down there. And if you live locally, and didn't know about it, now you do, so please help a small independent business make a success of their recent start up.

Ooh - and for those of you who miss Vanessa's amazing home made scones, theirs are just as good - just dont tell Nessa I said so.
I tried one of their sausage rolls last week, and they are awesome too.

Neighbourhood Coffee Shop
56 Station Road
NG10 5AS

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