Remote Support

We don’t even need to call to fix some problems.

For most minor PC problems, and even some major software ones, we can repair the PC without the need to call to your office or home, and without a lot of the expense. We can also solve a vast range of issues that occur day to day with computers, such as odd pop up boxes, license renewals for antivirus etc, program error messages and so on and so forth. As long as you have a working internet connection, we can access the PC. We can then take control of your PC keyboard and mouse, and deal with any problems. We can do this whilst talking through it on the phone, or through a chat box that will appear on your screen for the duration of the session.

Please contact us for more details or to sign up to the service. [email protected]

If you are already signed up and require support, please first call us for a current PIN code and access below –

 

Enter your 6-digit code:

Alternatively, you can download and install the dedicated calling card application from the link below if you are already subscribed to the service. This make connecting to us much simpler. This installation will then give you a desktop shortcut to the app, for connecting to us.

http://adscomputers.co.uk/wp-content/uploads/LogMeIn Rescue Calling Card.msi

Latest News and Updates

Live feed from our Facebook page

3 days ago

ADS Computers

Just a quick post to say thank you for all the get well messages and emails following my recent accident.

To save me having to reply to everyone individually, this is what happened…

Quite simply, I fell out of a roof space hatch whilst running network cables on a job. My own silly fault, I was just clumsy. I landed on my backside and back, then my head. The fall broke my S4 and S5 vertebrae, as well as the T12 vertebrae. It bruised my coccyx and my pancreas. All my back muscles were pulled/damaged too, along with a big lump on my head and various cuts and grazes etc.

Despite the injuries, I feel I got off lightly. I was kept immobile in hospital for over 12 hours as they were sure I must have done more damage.
I’m out of action for a good few weeks yet, and may not be able to make call outs for a few months. With the injuries I have, the DVLA had to be notified, and so my license suspended for the time being.

We are still operating as a business, and as near to normal as we can. Rob and Rachel are manning the office, with Simon dealing with any necessary business support. We also have Sue from TeamWild available for any vital domestic jobs that can only be dealt with onsite.
We would though ask that most jobs are brought into us after making an appointment. This will make prioritising and dealing with incoming jobs much easier, and avoid unnecessary call outs.
Thank for your understanding.
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1 week ago

ADS Computers

Our services over the next few weeks from 16/9/2021

Unfortunately Alistair has had an accident working out on site this week, resulting in two broken vertebrae and other injuries.
This has put him completely out of action for a good few weeks at least.
Rob is now working every weekday in the office, with Rachel on the emails and the accounts.
There will be no call outs available for the time being.
If you do need assistance, please ring in as usual, and Rob or Rachel will be able to arrange for you to either bring your equipment in to us, or to arrange a remote log on.
Please do not just call in on spec, as we want to keep track of the visits with being so short staffed.

Thank you, Vanessa (Alistair’s wife)
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