The recent flooding in Thailand is having a big impact on availability of certain tech components, especially hard drives and cameras
The recent flooding in Thailand is having a big impact on availability of certain tech components, especially hard drives and cameras
As the title suggests, there has been an update to NOD32 and ESET Smart Security to the latest version - version 5...
Microsoft has launched the finished version of its Internet Explorer 9 web browser. The company said IE9's graphics handling, security and privacy features put it on an even footing with Firefox, Chrome, Safari and others......... .............but it's not available for Windows XP.
The first major update to Windows 7, Service Pack 1, is now available to download........... Click below for details.
As the title suggests, there has been an update to NOD32 and ESET Smart Security to the latest version - version4...
We are seing many PCs that have been infected from the the use of rogue apps in Facebook. These apps can steal data and lead to unwanted software on users PCs........ read on................
Internet users are being warned about cold callers who offer to fix viruses but then install software to steal personal information. This is through either phone calls, emails or pop up windows that appear on hacked websites.....
Peer to peer file sharing utility Limewire has been forced to shut down operations, pending legal action. Read more.......
We have had quite a few calls regarding email hyperlinks not working. After clicking on a link in an email, the chosen internet browser does not open at all.......
It looked too good to be true, but worse still it mislead people, and led to many to switch to a service that just couldnt deliver. Its the BT advert with Adam & Jane. It's now been banned by the ASA for misleading customers. http://www.bbc.co.uk/news/uk-11075066
You may have had an icon appear on the desktop called "Browser Choice" and wandered what it is all about.................
Many customers are reporting getting phone calls from "Windows" telling them they need to re-register their PC at a price, or that they have a corrupt Windows log that needs looking at, for a price..............
One of the most regular discussions we have with customers concerns machines infected through the use of music/video download programs such as Limewire and BitTorrent...
Scareware, or pop-up windows designed to look like legitimate security warnings, have become a major issue recently, conning many people into downloading and sometimes even paying for, software they do not need...
Taken from the BBC, this article goes a long way to explaining why many people using WiFi in their homes find it so unreliable...
Spyware is software that hides itself somewhere on your computer collecting information about you and what you do on the internet...
The BBC have produced an excellent article on how cyber crime has become big, organised businessg...
Microsoft has started putting the button on its web-based support pages that detail the most common problems hitting PC and Windows users...
The BBC have done an interesting article on how spammers make there money...
The BBC have done an excellent article on a very common phenomenom at the moment - Scareware...
A lot of customers have fallen foul of the recent WinAntivir or Windows Antivirus 2008/2009 "infections"...
The BBC article in full -
An advert for telecommunications firm BT has been banned for misleading customers over broadband speeds.
In a TV advert, a voice-over said BT is "rolling out up to 20 meg speeds" to give "consistently faster broadband".
The Advertising Standards Authority, which received 17 complaints, said it had not seen sufficient evidence to support the claim and concluded that the advert was likely to mislead.
BT said it was disappointed by the ASA's adjudication.
After the complaints were made, BT told the ASA that the sequence shown in the advert had not been intended to be an actual comparison.
The advert - an instalment in an ongoing campaign about "Adam and Jane" - showed Adam being shown around a property by an estate agent as he talked to his partner, Jane, on his mobile.
She was seen viewing the house online from her home computer, loading a website faster than the estate agent at peak time, before a voiceover said: "BT is rolling out up to 20 meg speeds to give you a consistently faster broadband throughout the day even at peak times."
A similar message was carried in radio and press adverts.
There were 17 complaints from the public and competitors Sky, TalkTalk and Virgin.
Some felt the 20Mb (megabits per second) claim was misleading and could not be substantiated.
Others believed surfing a typical website would not be any faster with a 20Mb service than it would with BT's original 8Mb service.
And three people said the speed at which the "Jane" character navigated various web pages was faster than anyone could achieve at any connection speed.
In reaching its decision, the ASA said: "Because we had not seen sufficient evidence to support the claim that BT's new broadband service was consistently faster than its existing 8Mb service even at peak times, we concluded that the ad was likely to mislead."
The advertising watchdog said viewers could expect the internet speed demonstrated by "Jane" to be available to them, adding that this was not the case.
It concluded: "We noted BT's new service was available to fewer than half of all households and the roll-out, increasing that figure to 75%, was anticipated to take around two years.
"We noted that a significant proportion of the population could not get the service at the time the ad appeared and therefore considered the ad should have made that clear. Because it did not, we concluded that it was likely to mislead."
Highlighting 'higher speeds'
The watchdog ruled that the adverts must not appear again in their current form.
In a statement, BT said: "We are disappointed by the ASA's adjudication.
"At the time the ads appeared, BT had just started rolling out a new up-to-20Mb broadband service across the country and we wanted to highlight the higher speeds available in newly enabled exchange areas offering customers consistently faster web browsing in comparison to BT's up-to-8Mb service.
"There was certainly no intention to mislead."
It said the claims made in the advertising included independent data from broadband monitoring firm Epitiro and a statistician.
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