One of the most regular discussions we have with customers concerns machines infected through the use of music/video download programs such as Limewire and BitTorrent...
One of the most regular discussions we have with customers concerns machines infected through the use of music/video download programs such as Limewire and BitTorrent...
Microsoft has released a fix for a hole in Internet Explorer that was the weak link in a "sophisticated and targeted" cyber attack on Google....
Scareware, or pop-up windows designed to look like legitimate security warnings, have become a major issue recently, conning many people into downloading and sometimes even paying for, software they do not need...
Taken from the BBC, this article goes a long way to explaining why many people using WiFi in their homes find it so unreliable...
Microsoft have released further details and prices for Windows 7, which is due to be released on October 22nd...
Spyware is software that hides itself somewhere on your computer collecting information about you and what you do on the internet...
The founders of file-sharing website The Pirate Bay have been sentenced to a year in jail in Sweden...
As the title suggests, there has been an update to NOD32 and ESET Smart Security to the latest version - version4...
The BBC have produced an excellent article on how cyber crime has become big, organised businessg...
Microsoft has started putting the button on its web-based support pages that detail the most common problems hitting PC and Windows users...
We have seen numerous PCs over the past few weeks with Adobe Reader related issues...
As the title suggests, the US government are actively shutting down the servers of several companies that use scare tactics to sell unecessary and ineffective security software...
The BBC have done an interesting article on how spammers make there money...
The BBC have done an excellent article on a very common phenomenom at the moment - Scareware...
A lot of customers have fallen foul of the recent WinAntivir or Windows Antivirus 2008/2009 "infections"...
Peer to peer file sharing utility TorrentSpy has been forced to shut down operations, along with a fine for $110million dollars (£56million)...
People in the UK who go online and illegally download music and films may have their internet access cut under plans the government is considering...
Taken from the BBC, this article goes a long way to explaining why many people using WiFi in their homes find it so unreliable.
"Poor wireless reception is symptomatic of a much bigger issue, says regular columnist Bill Thompson
The BBC's technology correspondent, Rory Cellan-Jones, must be hoping that his neighbours don't decide to have a larger family.
He recently spent ages setting up a high-speed wireless network (wi-fi) at home, documenting the whole tortuous process on the BBC Technology blog, but all his hard work could apparently be ruined by a single baby listener.
The intercoms that let parents listen in to every snuffle, sob and cry operate in the same frequency band as wireless networks and can generate so much interference that they make the wi-fi unusable.
The television re-broadcasters that many people use to watch satellite TV in the bedroom (without having to install a second set-top box) also use the same frequency, because it is one of the few areas of the radio spectrum that does not require a licence; they too can slow down wi-fi speeds or make it hard for a computer to make a connection with a local network.
These unwelcome findings about interference come from a detailed survey by Mass Consultants, carried out on behalf of the telecoms regulator Ofcom, as part of its investigation into how radio spectrum is currently used and should be allocated in future.
They found that in central London, the number of overlapping networks attempting to use the same channel was a significant problem, and that in some areas nine-tenths of the available bandwidth was being used by wi-fi nodes advertising themselves or doing general housekeeping, with only one-tenth actually available for user data.
Outside major metropolitan areas the real problem was interference from other devices using the same frequency ranges.
As I write this in a café near Holborn I can see 18 networks apart from the one I'm connected to, so I can vouch for the scale of the problem in London!
Wi-fi is far from robust in normal circumstances, as anyone who has wandered around a house with a laptop looking for a spot that gets a decent signal will testify.
Back in 2006, consultants AirMagnet got some useful pre-Christmas publicity when it announced that reflections from tree baubles and tinsel could cut wireless signal strength by a quarter in a well-decorated home.
But these findings reveal both the growing popularity and importance of wireless networks for home and business net use, and the urgent need to do something about it. Imagine how nice it would be if most wireless networks were suddenly five or even 10 times faster and generally reliable.
There is, of course, a simple if somewhat radical solution to the problem of having to squeeze wi-fi, baby alarms and TV re-transmitters into the same frequency range as remote controls, children's toys and many other devices. We could get rid of them, or at least, the ones that cause trouble.
The problems arise because the devices are analogue and use a wider band of frequencies than their digital counterparts. On top of that, the signals are far more variable than digital signals expected by a wi-fi receiver, so if we made them all digital, we could design them so as to not to interfere.
Of course this won't happen, because owners won't accept that the analogue devices they've already paid for and used for years have to be sacrificed in the name of a bright shiny digital future.
I can see their point, even if part of me just wants to sweep their old technologies away in favour of an uncluttered wireless world.
People are unlikely to throw away their old remotes to allow for better wi-fi
Another solution would be to move wi-fi away from the currently unregulated 2.4 gigahertz frequency band it uses, but here we face much bigger issues than the objections of parents and sports fans.
Vast tranches of the radio spectrum, from 9 kHz to 275 GHz, is taken up by radio and television, both the older analogue transmissions that are currently being switched off and the newer digital services that replace them: DAB and digital terrestrial television.
If we got rid of the analogue and the digital services and replaced the whole thing with a high-bandwidth wireless network service then we would have more than enough room for laptops and baby listeners.
Yet even if Ofcom decided this was a good idea - and it won't - there is an international dimension to the issue as the International Telecommunication Union's Radiocommunication Sector has the task of ensuring that the many systems in use do not interfere with each other.
Much of the ITU's work is about balancing competing desires, but there are also real physical limits on what can be done. Some frequencies, for example, are used by remote sensing devices in satellites because they are characteristic of water or growing plants, and obviously these can't be changed by administrative fiat.
But as with so many established practices and procedures, from copyright law to the regulation of the financial markets, digital technologies both create new opportunities and challenge or undermine current practice.
The ability to make perfect digital copies has led to the crisis in the music and film industries, and the availability of digital communications channels is causing us to question the wasteful use of spectrum by analogue devices.
Unfortunately, it seems unlikely that we'll see a wholesale rethink of the way spectrum is allocated, and the lack of political will means there is little chance that those pushing for deregulation of broad swathes of the spectrum will have any success. We will have to live with dodgy wi-fi for a while yet.
Bill Thompson is an independent journalist and regular commentator on the BBC World Service programme Digital Planet.
Our convenient downloads section is full of the most useful Windows utilities and anti-virus/malware software to help keep your Windows PC clean and useable.
Have a good look to see what you need
[go to downloads]
Our new quicktips section will be full of tips to questions we hear frequently.
Coming soon...